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ICT Needs in European Towns
Claude Piaget
Philips Netherlands, Eindhoven (NL)
and
Ernest J. Fantner
Philips Austria, Vienna (A)
In order to identify the information and communication technology needs
of European towns the METASA project was started 2 years ago within the
RTD 4th framework of the European Commission (Telematic Application Programme
DG XIII-C) and financially supported by this organization. METASA (Multimedia
European Experimental Towns with a Social-pull Approach) has taken as starting
point an in depth analysis of users´ expectations, thereby making
"citizen users" actors in the collaborative definition of multimedia
services. By this "social pull"-approach the residents of 4 towns
in France, Germany and Spain, have identified those services they really
aim at in the following application domains:
- public administration relations with citizens
- education and training
- health care
- employment and quality of life
- culture and entertainment
Based on those service needs a technical platform "Town-Net"
has been developed. This concept is optimized to allow for a step-by-step
implementation in line with the implemented services.
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